Parks & Rec 2020.1 Release Notes

New fields have been added to the Class Details page to allow different registration periods for residents vs. non-residents.

The existing registration fields have been re-labeled Resident Registration Start and Resident Registration Deadline.

A Buffer Time field has been added to the Rental Item Details page for Half Day rental types. This time will be blocked off and split between the first and second half available hours.

New settings have been added to the Portal Settings page to allow separate invoicing for classes, rentals and memberships from the citizen portal.

The Residence Verification Settings section on the System Settings page has been updated to allow the following:

• Resident verification through ArcGIS Online. (The existing City, County and ArcGIS Server verification methods remain available.)
• Update the residency status of all contacts without the Resident Override option selected.
• Determine residency status when creating or editing contacts.
• Determine residency status for class registration.

A Rental Schedule report has been added to My Reports to show rental registrations by location. Reservation information includes dates, times, add-ons, setup and take-down times, rental items, customer names and phone numbers.

Cross matching phone numbers by type now triggers a duplicate warning when a contact is created. Previously, the type and phone number had to be the same to trigger a duplicate warning.

Coaches, players, or coaches and players may be notified from the Leagues Overview page. The content of the notification is controlled from the Player and Coach email templates. The notification process also has a time stamp feature to identify the user and the date/time of the last notification.

A new payment gateway, Paymentus, has been added to accept payments from the citizen portal.

With the new web cashiering integration, Cashiering is accessed from within the Parks & Rec application and viewed in the same browser, so you never need to leave the Parks & Rec application.

If Cashiering is enabled, the Include in BackOffice service fee field will be disabled, since the service fees are configured in Cashiering.

Special requests for individual league registrations may be added and edited from the Individuals Overview page.

Membership Sign-In has been updated with a modern design and moved to a new Sign-In menu that also includes an option to view sign-in history. Other Membership enhancements include the following:

• A Family Membership option has been added in Membership Details to allow access to any registrant's family members .
• A Members discount has been added to allow registrants of memberships to receive discounts when registering for participating classes .

If an existing contact does not have a portal account, creating a new contact on the portal with a matching name, DOB and email address automatically merges the contacts. The merge occurs only after the contact authenticates with a temporary password delivered to the provided email address.

An End Date column has been added to the grid on the Teams Overview page. The records display in descending order by End Date followed by Team Name in ascending order.

Email templates to notify players and coaches when their teams have been finalized have been added to the Email Templates page.

Players and coaches may be notified from the Leagues Overview page. The notification process also has a time stamp feature to identify the user and the date and time of last notification.

The vendor number was missing from the Munis AP Export.

A minor contact without an emergency contact could not be saved on the citizen portal if the Enforce Emergency Contact for Minors setting was enabled.

Clicking the Help icon in the omnibar launches a new help menu containing the following options:

• Help launches Help Central.
• MyView lets users record software bugs and upload the recordings to new or existing CRM cases.
• Show Me launches a menu of walk-throughs and other resources to assist you in using product features.

A pass-through service fee option has been added to the Payment Method page for customers using the OpenEdge Payment Gateway.

For higher visibility on the rental registration page, the portal label, "Browse all facilities or select a specific Available Date to check availability and/or register for facilities," has been updated to a bold, black font.

A new default card with styling has been added for printing membership cards directly from the system.

Add-Ons now may be hidden from the citizen portal.

The receipt for a transaction completed on the portal displayed an incorrect customer, although the correct receipt was emailed.